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Crisis Intervention
Red Rock’s program philosophy is to stabilize
individuals who are experiencing an emotional or psychological crisis,
allowing them to safely seek balance in their lives. When possible, the
person’s natural support system is utilized to aid the process.
The goal is to alleviate the crisis experienced by
the individual through timely intervention. Objectives are to identify
the source of crisis, and to reduce or eliminate acute symptoms of
mental illness, emotional distress, or substance abuse.
Services are available 24 hours a day, 7 days a
week. Psychiatrists are on-call for consultation. Crisis staff are
trained in Mandt/CPI, CPR, First Aid, Community Resources, and Emergency
Detention Procedures.
Services include an assessment of level of acuity,
crisis counseling and development of a stabilization plan. The program
provides a linkage to community resources for on-going services, face to
face and telephone intervention.
The expected outcome is to alleviate the crises of
individuals served and to link them to appropriate resources for
continuing treatment. This service is available to any person
experiencing acute emotional dysfunction due to a mental/behavioral
health crisis situation.
During FY05, over 20% of crisis intervention was
provided outside office hours, on weekends and holidays. Almost 60% of
Red Rock clients in crisis were seen in a lower level of care the same
or next day following the intervention.
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