Crisis Intervention

Red Rock’s program philosophy is to stabilize individuals who are experiencing an emotional or psychological crisis, so that they can be treated in the least restrictive environment and quickly return to their lives and routines. When possible, the person’s natural support system is utilized to aid this process. The goal is to alleviate the crisis experienced by the individual through timely intervention. Objectives are to identify the source of crisis, and to reduce or eliminate acute symptoms of mental illness, emotional distress, or substance abuse.
Services are available 24 hours a day, 7 days a week. Psychiatrists are on-call for consultation. Crisis staff are trained in Mandt/CPI, CPR, First Aid, Community Resources, and Emergency Detention Procedures.
Services include an assessment of level of acuity, crisis counseling and development of a stabilization plan. The program provides a linkage to community resources for on-going services, face to face and telephone intervention.
The expected outcome is to alleviate the crises of individuals served and to link them to appropriate resources for continuing treatment. This service is available to any person experiencing acute emotional dysfunction due to a mental/behavioral health crisis situation.
During FY09, 78% of adult crisis intervention services and 65% of youth crisis intervention services were followed up with a lower level of care within 8 days. Approximately 84% of adults and 73% of youths receiving crisis intervention service were diverted from inpatient hospitalization or crisis stabilization services.
Crisis Intervention is offered at the following sites:

Chandler
Chickasha
Clinton
El Reno
Elk City
Oklahoma City
Shawnee
Watonga
Yukon